Is your Noobru clumping?
If you believe your sachet may have solidified or has been squashed, it’s best practice to loosen the powder before trying to mix your Noobru with water. Whilst your Noobru still absolutely works and it’s perfectly safe to use regardless of consistency within the sachet, breaking up the powder will help with mixing.
Here’s how you can return your Noobru powder close to its original state (and remember, the product is still usable regardless of state!):
- Feel along your sachet - does it feel loose, or slightly stiff?
- If it feels stiff, there’s a chance the powder has stuck together affecting its form
- Whilst the product remains effective, it can make it more difficult to dissolve. Therefore, we need to disturb it to return it to its original form
- Begin rolling the sachet between finger and thumb to loosen it up
- If you have a hard surface next to you, feel free to roll the sachet on that or hit the packet against it - we’re looking to create friction within the packet to loosen the particles up
- Check the sachet again between finger and thumb. The sachet should feel a little less rigid, but if not repeat the above process again
- Pour the powder into the ice cold water - it won’t be perfect, but it will have loosened up enough
- Shake very well - we’d recommend anywhere from 30 seconds, up to a minute or two
- Bear in mind, it will never fully dissolve and seeing small particulates within the mixture is normal. For instance, the beetroot extract that we use in some of our flavours will continue to float throughout the drink no matter the starting state of the powder or how well you shake the mixture.
We take great pride in the fact we use natural ingredients, and whilst this choice ensures that our products are made with the utmost care and consideration for your well-being, the powder will be a little more volatile than others that use heavier artificial preservatives.
N.B - ensure that you’re storing your Noobru somewhere cool, dry and out of direct sunlight.
Where it is stored has an impact on the powder, and is most likely the reason for the product becoming stuck together.